Online booking for UK trades

I only offer the times your van can reach.

Your customers pick a time on your own booking page, from a link, your website or your Google listing. I check your diary and the drive from the job before, pencil it in, and wait for your yes.

Once you’re in, install online booking from Skills and set it up in a few short steps.

A booking page that knows your diary. A calendar link only knows your free hours.

I know what the job is, how long it takes, where you work and where the van already is. So what a customer can book is what you can actually do.

01 · The diary

Only times that are genuinely free.

I offer times the way you promise them: exact start times, mornings and afternoons, or your own slots like 8 to 10. Each job on your price list carries its own length, so a boiler service holds an hour and a system flush holds the day.

Travel time checked before a time is shown
Your notice period and how far ahead
A pencilled booking holds its slot

02 · Your patch

Only the postcodes you cover.

Tap the areas you cover on a map: a whole area like RG, or single districts like RG1. A customer outside your patch leaves their details instead of picking a time, and it comes to you as an enquiry.

Only the services you choose to share
Your prices, where you have a plain one
Address looked up from the postcode

03 · Your yes

Nothing’s booked until you say so.

I pencil each booking into the diary and send you a card. One tap confirms it, and your confirmation goes out in your own words. Leave it, and I’ll remind you before the slot. Rather it went straight in? Switch that on and I’ll book and confirm it myself.

One page. Everywhere they find you.

One diary and one set of rules behind all of it, and every booking lands in your diary, your clients and your leads with nothing to copy across.

Your link

Short enough to say out loud

Read it out on the phone, text it, or print it as a QR code on the van and your cards.

Your website

A Book online button

One line of code on any website builder. It sits in the corner with your logo and opens your booking page without leaving your site.

Google

Your appointment link

Paste your link into your Google Business Profile, and people searching for a boiler service book without ringing.

Questions at 11pm? I answer those too.

There’s a chat on your booking page, and it’s the same me that answers your phone. I know what you do and what you charge, I check the diary, and I pencil a booking in or take a message. I always say what I am.

Capped per day, so a busy site can’t run up a bill. Past the cap, the booking form still works.

Questions trades ask

How do I get it?

Start free, open Skills, find Online booking and hit Install. You set it up yourself in a few short steps, and nothing goes online until you switch it on.

Will it double-book?

No. I read the same diary you’re looking at, and a booking holds its slot from the moment it’s pencilled in.

I run a few vans. Does it know who’s free?

Not yet. The page is only as free as your diary, so if the diary holds one engineer’s work it will look busier than you are. Availability per engineer is on the way.

Do I have to show my prices?

Only the price list items you choose to share. Customers can also describe something else, and it comes to you as an enquiry to price.

Will it look like my firm?

Yes. Your logo and colour come from your branding in Mucka, and each service can carry its own photo.

Does it cost extra?

No, it comes with your Mucka plan. The chat has a daily cap so a busy site can’t run up a bill.

What if they’re outside my area?

They can’t pick a time. They leave their details and you get an enquiry to chase or ignore.

Can I turn it off?

Any time. Switch it off and the link stops taking bookings straight away.